管理学罗宾斯9版英文_2.pptVIP

Copyright ?2015 Pearson Education, Inc.;Learning Outcomes;Copyright ?2015 Pearson Education, Inc.;Improving Productivity;Service Firms vs. Manufacturing Firms ;Improving Productivity;Deming: Improving Mangers’ Productivity;Operations Management and Company Strategy;Copyright ?2015 Pearson Education, Inc.;Value Chain Management;Value Chain;Goals of Value Chain Management;Benefits of Value Chain Analysis;Copyright ?2015 Pearson Education, Inc.;The Value Chain Management Process;Successful Value Chain Management;Organizational Processes and Leadership;Employees and Human Resources;Obstacles to Value Chain Management;Impact of Cultural Attitudes;Capabilities and People;Copyright ?2015 Pearson Education, Inc.;Contemporary Issues;Quality Control;Quality Goals;Project Management;Gantt Charts;Load Charts;PERT Network Analysis;PERT in Action;PERT in Action (cont.)