美国生产和质量中心绩效指标（英文版）.pdfVIP

American Productivity Quality Center Performance Metrics Database Finance Accounting The following pages list the standard measures, and computed performance ratios, that APQC captures for finance and accounting functions and processes for its benchmark database. This overview shows more than 240 finance and accounting measures. These measures coordinate with Category 8.0 Manage Financial Resources in APQC’s Process Classification Framework(PCF), the open standard framework for process analysis. In addition to finance and accounting,