罗宾斯管理学制约管理的环境因素.pptVIP

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * 3–* Benefits of a Strong Culture Creates a stronger employee commitment to the organization. 创造员工承诺 Aids in the recruitment and socialization of new employees. 有助于招聘和文化认同 Fosters higher organizational performance by instilling and promoting employee initiative. 促进组织绩效和员工创造力 Drawbacks of strong culture Prevent employees from trying new approaches 固守成规不利尝试新的方法 2.2 Strong versus Weak Cultures 3–* 3.3 Where Organizational Culture Comes From and How it Continues Sources: 强文化的来源 The organization’s founder 创始人 Vision and mission. Ex: The focus on treating employees as family members while doing business, Or, Aggressiveness; Ex: “Let all Chinese can afford to fly” said by Wang Zhenghua, Director of Spring Air, cost control practices Past practices of the organization 公司的惯例 The way things have been done The behavior of top management 公司高管行为 Wang Zhenghua 3–* Exhibit 3–5 How an Organization’s Culture Is Established and Maintained Recruitment of like-minded employees who “fit” 招聘文化认同的员工 Top management 高管 Socialization 社会化- The process that helps employees adapt to the organization’s culture. How an organization’s culture continues 公司文化的延续 P48 3–* 3.4 How Employees Learn Culture Stories 公司的历史故事 Narratives of significant events or actions of people that convey the spirit of the organization Rituals 仪式 Repetitive sequences of activities that express and reinforce the values of the organization. Example-Mary Kay’s cosmetic annual awards ceremony Material Symbols 有形信条 Physical assets distinguishing the organization Exp: dress of employees, size of offices, layout of an organizations Language 公司特定语言 Acronyms and jargon of terms, phrases, and word meanings specific to an organization. 3–* 3.5 How Culture Affects Managers Cultural Constraints on Managers 公司文化对管理者的制约 Organizational culture is explicit, not written down, not even be spoken, but they are there. Organization’s Culture constrains what Manag