Should the company change its business model? Manufacturers have traditionally focused on producing a physical good and capturing value by transferring ownership of the good to the customer through a sales transaction. The owner is then responsible for the costs of servicing the product and other costs of use, while bearing the risks of downtime and other product failures and defects not covered by warranties. 传统制造企业的的商业模式主要聚焦于生产物理产品,通过销售,产品的所有权转移给客户,从中获得利润。产品所有者承担产品售后服务和其他使用成本,此外产品停机、损坏和故障的风险也由客户自己承担。 The product-as-a-service model in which the manufacturer retains ownership and takes full
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