护理管理工作中实施护士分层级管理模式对提升护理管理质量价值研究.docVIP

护理管理工作中实施护士分层级管理模式对提升护理管理质量价值研究 　　【摘要】 目的：研究护理管理工作中实施护士分层级管理模式?μ嵘?护理管理质量的价值。方法：选取2015年9月-2016年9月期间护士60名，根据随机数字表法分为对照A组与研究A组，每组各30名；另选取患者120例作为研究对象，根据随机数字表法分为对照B组、研究B组，每组各60例。对照A、B组开展常规护理管理模式，研究A、B组开展分层级管理模式。对两种不同模式的管理效果进行分析和对比。结果：研究A、B组在各项指标评分（护理理论知识、技术操作能力、沟通能力、护理文书书写、护理总体满意率）均优于对照A、B组（P0.05）。结论：分层次管理模式在护理管理中具有极高的应用价值，可进一步提高护士护理管理质量，改善医患关系，增加护理满意度，该护理方法值得在临床中大力推广以及应用。 　　【关键词】 分层次管理模式； 常规护理管理模式； 护理管理； 价值 　　Value Research of Hierarchical Management Model for Improving the Quality of Nursing Management/ZHANG Li-li，HUANG Lan，LI Ling-yan.//Medical Innovation of China，2017，14（16）：103-105 　　【Abstract】 Objective：To study the value of hierarchical management mode for improving the quality of nursing management.Method：From September 2015 to September 2016，60 nurses were selected and they were divided into the study A group and control A group，30 cases in each group；120 patients were selected and divided into the study B group and control B group，60 cases in each group.The control A，B group were taken with routine nursing management mode，the study A，B group were taken with hierarchical management mode.Management effect of two groups were analyzed and compared.Result：Each index score（nursing theory knowledge，technical skills，communication skills，nursing documents writing，overall satisfaction） of the study A，B group were better than the control A，B group（P0.05）.Conclusion：Hierarchical management model has high application value in nursing management，it can further improve the quality of nursing care management，the doctor-patient relationship and nursing satisfaction，the nursing method is worthy of promoting and application in clinical. 　　【Key words】 Hierarchical management mode； Routine nursing management mode； Nursing management； Value 　　First-author’s address：Clifford Hospital of Guangzhou University of Chinese Medicine，Guangzhou 511495，China 　　doi：10.3969/j.issn.1674-4985.2017.16.029 　　随着人们生活水平不断提高，人们对于护理服务的要求也越来越严格。这就要求医院必须提供出高质量的护理服务水平才能满足当下人们的需求。为此，加强护理管理，提高护理服务水