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- 2018-09-30 发布于四川
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FINANCIAL SER VICES PRAC TICE
Inside the digital boardroom
The digital revolution has big implications for boards. The best of them are already
working hard to bolster their digital know-how.
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The convergence of physical Heidrick Struggles recently hosted two roundtable
board discussions with corporate chairmen to
and online commerce is forcing consider how the digital revolution has driven
companies to re-examine— innovation and customer experience in the financial
services and consumer sectors. In this boardroom
and in some cases redefine—
briefing, we examine the issues raised and their
their business models to survive. implications for effective board engagement.
As businesses respond to the
disruptions, they must also
address tough questions about Reshaping the
the composition and structure customer experience
of their boards, including the
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