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In four years, the industry outlook has shifted from prosperity to uncertainty, but execution remains the CEOs’ key challenge;Source: Cap Gemini Ernst Young and Ernst Young analysis ;The rapid rise and fall in the industries’ market valuation has raised fundamental questions about the future;Historically, media and technology have out-performed GDP, but the downturn has hit growth hard;In the media sector, the decline in advertising in 2001 has been a key factor contributing to the slowdown;There are some signs of recovery in the media and technology sectors;But market expectation of telecom earnings potential is much lower compared to the other sectors;Today, CEOs are uncertain about the future but consider regulation and competition as key challenges;CEOs recognize that future growth will depend on getting a larger share of customer’s spend;Source: Cap Gemini Ernst Young and Ernst Young analysis ;CEOs recognize that to regain trust, they will have to demonstrate judicious use of the capital entrusted to them;Source: Cap Gemini Ernst Young and Ernst Young analysis ;Global GDP continues to shift from manufacturing and industry to services;To succeed, fundamentally different capabilities are needed for each business model;The degree of focus on value added services vs. volume varies across TMT sectors;Source: Cap Gemini Ernst Young and Ernst Young analysis ;Understanding customer segment needs helps uncover and exploit growth opportunities;Within the consumer segment TMT has increased its share-of- wallet over time;Source: Cap Gemini Ernst Young and Ernst Young analysis ;Creating a low-cost operating model starts with “quick wins,” but requires sustainable productivity gains for long-term success;TMT players must now focus on sustainable productivity improvements;TMT companies need to assess which competencies and processes to outsource or keep and transform;Source: Cap Gemini Ernst Young and Ernst Young analysis ;Players must also select the right busine