知识管理是21世纪的管理趋势培训资料.pptVIP

T.P. Liang 2006-11-07 Data measurement IT capabilities: mean score on the IT capability question from experts Knowledge intensity: mean score of the other 11 types of knowledge Knowledge diversity: using the entropy to measure it Firm performance: Earnings per share in the past five years (means and variance) T.P. Liang 2006-11-07 Relative Importances K. Type IC Design Semiconductor Bank Steel Mean Rank Mean Rank Mean Rank Mean Rank RD 6.69 1 6.71 1 6.27 1 6.40 1 Acquisition 6.56 2 5.41 10 5.73 5 5.90 9 Strategy 6.50 3 6.06 4 5.60 7 5.80 11 Production 6.44 4 6.35 2 6.13 2 6.20 3 Marketing