优秀商务模板跟简单实用的商务谈判、合作技巧facilitat.pptVIP

Facilitating and Meeting Skills Building Team and Discover Group Wisdom Contents Who care Know what Appetizer Bad experience of meeting Good experience of meeting 1. Introduction Know the basic General Definition Facilitation is the art and science of managing meetings and group processes Definition What is facilitation? Facilitation is the process where a facilitator guide the group members in meeting to share ideas, opinions, experiences, and expertise in order to achieve a common goal and agreeable action plan. Facilitator A facilitator is someone who uses knowledge of group processes to formulate and deliver the needed structure for meeting interactions to e effective Meeting Progress Diagram Sharing What is your facilitating experience? Have you come across a skill facilitators? Team Development and F Increase the advantages of Team List down the + / - of team development Meeting and Facilitation Meetings occur for a number of reasons where participants are called upon to: ? make decisions ? share information ? plan work ? learn from one another ? create buy-in ? solve problems 2. Basic Facilitation Skills Know the basic Facilitation Dimensions Basic Skills ■ Making everyone feel comfortable and valued ■ Encouraging participation ■ Increase understanding ■ Listening and observing ■ Guiding the group ■ Ensuring quality decisions ■ Ensuring outcome-based meetings Make everyone feel comfortable valued Feel Comfortable Skill: Make everyone feel comfortable and valued Get to know them Use body language Thank the organization, then check understanding Thank participants Encourage participation Increase Understanding Use team-building activities. Set ground rules. Search for agreement. Agree to disagree. Listen and observe Listen actively. Scan the room. Do not make assumption Check for understanding Rephrase their responses Summary Recap Write it down Guide the group Delegate a timekeeper. Refer back to the meeting objectives and agen