公共部门员工组织人际信任与利益表达行为特征及关系研究-行政管理专业论文.docx

重庆大学 重庆大学硕士学位论文 英文摘要 PAGE PAGE VI organizational trust has significant negative influence on the expression of interests behavior（P0.05）; trust in colleagues has significant negative influence on interest expression（P0.05）; trust in moral of colleagues, trust in competence of colleagues, trust in supervisor quality significantly has a negative impact on interest expression behavior（P0.05）; organizational interpersonal trust has significant negative influence on relational opposite type of expression and negative resistance type of expression （P0.05）. Finally, based on the research conclusion above, we put forward relevant countermeasures from the perspective of management practices: Foster moderate interpersonal trust and cultural, to improve public services staff enthusiasm; strive to create a culture of constructive conflict, to avoid excessive interpersonal trust; advocacy to promote positive behavior and reasonable expression of interest to build harmonious labor relations. Key words: Public sector employees, Organizational interpersonal trust, Interest expression, the correlation 重庆大学 重庆大学硕士学位论文 目 录 目 录 中文摘要I 英文摘要 II HYPERLINK \l _bookmark0 1 引 言 1 HYPERLINK \l _bookmark1 1.1 选题背景 1 HYPERLINK \l _bookmark2 1.2 研究意义 2 HYPERLINK \l _bookmark3 1.2.1 理论意义 2 HYPERLINK \l _bookmark4 1.2.2 实践意义 2 HYPERLINK \l _bookmark5 2 文献综述 3 HYPERLINK \l _bookmark6 2.1 组织人际信任相关理论研究 3 HYPERLINK \l _bookmark7 2.1.1 信任与组织人际信任内涵研究 3 HYPERLINK \l _bookmark8 2.1.2 组织人际信任的结构维度研究 5 HYPERLINK \l _bookmark9 2.1.3 组织人际信任前因研究 6 HYPERLINK \l _bookmark10 2.1.4 组织人际信任结果变量研究 7 HYPERLINK \l _bookmark11 2.1.5 组织人际信任测量研究 10 HYPERLINK \l _bookmark12 2.1.6 对组织人际信任研究的评价 11 HYPERLINK \l _bookmark13 2.2 员工利益表达行为相关理论研究 12 HYPERLINK \l _bookmark14 2.2.1 员工利益表达行为内涵研究 12 HYPERLINK \l _bookmark15 2.2.2 员工利益表达的内容 14 HYPERLINK \l _bookmark16 2.2.3 员工利益表达行为的类型 14 HYPERLINK \l _bookmark17 2.2.4 员工利益表达行为的影响因素及后果研究 15 HYPERLINK \l _bookmark18 2.2.5 对员工利益表达行为的