Unit 3 Enquiry and reply询价或询盘相关.ppt

order v. 订购，订(货) If you allow us 5% discount, we will order 5,000 dozen. 如果你方给予5%的折扣，我方将订购5000 打。 Can you supply the goods from stock if we order immediately? 如果我方立即订货，你方能有现货供应吗？ Unit 3 Enquiries and Reply 通过本单元的学习，掌握: 询盘的定义及种类 询盘信函的撰写 询盘信函中常用的专业词汇及句型 Enquiries and Replies Introduction: Enquiries are usually made by the buyers without engagement to get information about the goods to be ordered ,such as price ,catalogue, the quantity which the seller can provide, the payment terms, delivery date and other terms. 1. 询价或询盘是一种询问。按其内容可分为一般询盘（general enquiry)和具体询盘（specific enquiry) 一般询盘是买主为了了解情况向卖主索取商品目录本、价目单、样品或样本等等。具体询盘是买主有做买卖的要求，指定商品要求卖主报盘。 在书写一般询盘信时，一定要做到具体，把所需了解的信息阐述清楚，如价格、装期等等。在回信时，确保对方所询问题都给予了回答。 Normally a letter of enquiry can be divided into three parts. The first part announces the topic or subject of the enquiry. The second part specifies details of the enquiry. Finally, in the third part you should not forget to remind the supplier of making an early reply to your enquiry letter. 通常，一封询盘信可分为三个部分： 1）询盘的主题 2）询盘的详细内容 3）提醒对方尽快回复询盘。 A “first enquiry”, that is , an enquiry sent to a supplier whom you have not dealt with, should begin by telling him how and where you got the information about the company. Some details of your own business will help the supplier decide what he can do for you.您自己的事务有些细节将帮助供应商决定什么他可以为您做。 如一买方与卖方初次联系，此买方需先作一自我介绍，如经营范围，所需货物等。如买卖双方是老客户，则询盘信就非常简单了。 初次询盘信一般包含以下内容： 简单告知如何获得卖方的名址，写一些你方的业务情况。 你地市场需对方经营的货物 告知对方你所需的信息 Enquiries mean potential business, so the reply to an enquiry should be prompt, courteous and provide all the information asked for. 5 回复询盘意味着潜在的商机，因此回复询盘要迅速 礼貌 并完整提供对方所需的信息。 通常一封回复也包含三个部分： 1）介绍。提及询盘的主题以及对对方的询盘表示感谢。 2）正文。回复诸如价格 目录 支付方式 折扣等对方所需信息。 3）结尾。鼓励对方尽早反馈。即使对方所需的货物暂时无法提供，也不要直接说“NO”，要主题回复的技巧，并适当向对方推荐其他替代产品。 2.2 Model letters comments 2.2.1 first enquiry 1.We have learned from…. 2.We would like you to.. 3.When replying, pls state …. Reply to first enquiry 1 We are sending