地方政府应对网络舆情能力公众满意度测评研究-情报学专业论文.docxVIP

Abstract In recent years, the Internet public opinion events of the Shanxi vaccine incident, Ma An Shan, the Secretary-hit event, Hunan FengHuang girl falls case after another, affects not only the harmonious development of economic and social stability, and cause the opinion ecological gradually partial rail. Local government managers, organizers and executors of the grass-roots level, in response to the Internet public opinion, local governments play a special and positive role and functions. The local government response to the Internet public opinion the ability to reflect the local governments ability to govern and credibility. Therefore, local governments deal with the capabilities of Internet public opinion is necessary and urgent now. Improving the ability of local government response to the Internet public opinion the fundamental starting point and ultimate goal is to provide the public with democracy, the real, high quality social environment. Therefore, the public perception and attitudes to improve local government to respond to the ability of Internet public opinion would be more practical significance. The perspective of public satisfaction, research and local governments deal with the network of public opinion in order to improve local government to respond to network public opinion, the ability to target to find the problems in the process of local government to respond to network public opinion through the analysis of survey data, and propose targeted. First of all, the Response Network public opinion, the process of local government and the public satisfied with the theoretical research to find the point of integration; Secondly, to carry out empirical studies of local government response to the Internet public opinion capacity of public satisfaction, found that the local government to respond to the network of public opinion in handling mechanisms, information management, emergency response system, work attitude and oversight mechanisms through t