6西格玛和scor运作参考模脑型的关系.pptVIP

April 1999 - Version 2.0 Six Sigma Supply ChainUsing the SCOR Framework Session Objectives Assumptions Familiar with SCOR Understand Six Sigma philosophy “Read the manuals…” Objectives Compare strategic intent of Six Sigma and SCOR Highlight integration of the two project approaches Six Sigma Sigma or standard deviation is a statistical calculation of variability often used to measure the defect rate of processes Where 1 sigma represents processes capable of 30.85% good, 6 sigma references processes capable of 99.99966% good The purpose of applying Six Sigma goals to processes is to help drive the defect rate so that “customer requirements” are missed only 3.4 times out of a million The Six Sigma project approach is called DMAIC or DMADV SCOR SCOR is a supply chain process reference model combining 3 levels of process detail, metrics, leading practices, and standardized definitions The purpose of SCOR is to improve supply performance through process improvement, design, and control The project approach is summarized in the SCOR Project Roadmap Six Sigma - DMAIC DEFINE the problem and what customers require MEASURE the defects and process operation ANALYZE the data and discover the causes IMPROVE the process by removing causes of defects CONTROL the process to maintain optimal performance Six Sigma - DMADV DEFINE customer requirements and goals MEASURE and match performance to customer requirements ANALYZE and assess process design DESIGN and implement new processes VERIFY results and maintain performance The SCOR Framework SCOR Project Roadmap High Level Comparison Project Players Define the Opportunity Customer Requirements SIPOC SIPOC Supplier Input Process Output Customer SCOR Thread Diagram SCOR Overview, page 19 SCOR Level 3 Processes SCOR Overview, page 10 Measuring Performance Measuring Performance Cost of Poor Quality - COPQ Critical To Quality - CTQ Analyzing Data and Processes Data Analysis Analyzing Data and Processes SCOR Level 3 – Source Productivity