基于DFMEA的打印机设计可靠性改善研究-工业工程专业论文.docxVIP

万方数据 万方数据 中文摘要 产品的设计质量是决定产品质量的重要因素之一。本文首先明确了处于日新 月异的消费类电子产品变革和激烈竞争的打印机市场之中的惠普公司需要利用 DFMEA 来提高打印机的设计质量。DFMEA 在总结类似产品开发的经验基础之上， 对产品的先期质量进行分析和控制，从而降低风险，保障设计质量，提高了企业 的竞争力。而后，文章通过对产品的结构介绍和缺陷分析，明确了惠普新一代打 印机产品特点和可能存在的质量问题，结合测试项目和客户任务确定了产品的失 效模式，并评估其风险，建立起 DFMEA 表格。再后，由于传统的 RPN 评估方法存 在许多不足，本文通过将依赖型二元语义有序加权平均算子（DT-OWA）方法与 DFMEA 结合，对其适用的内容进行优先级排序，通过加权集结，更好的反馈出专 家评价信息，并采取改进措施至产品的风险系数下降至目标数值。本文将该方法 其贯穿运用于产品从研发到上市的各个阶段。最后，文章通过收集和对比新老产 品的市场反馈，对 DFMEA 的效果进行评价。实例表明，对打印机的 DFMEA 分析以 及 DT-OWA 方法的运用提高了产品整体质量，在产品投放市场后未发现因设计导 致的缺陷，且返修率得到了有效的下降，为打印机设计部门建立基于 DFMEA 工具 上的质量管理方法提供了支持和借鉴。 关键词：设计质量，DFMEA，二元语义有序加权 ABSTRACT Design quality is one decisive factor of the product quality. First and foremost, in an ever-changing market of consumer electronics and an ever-challenging market of printers, Hewlett Packard demands to improve the design quality of the printers by the tool of DFMEA. DFMEA is a method that analyzes and controls the products advance quality on the basis of the design experience on similar products to restrain risks and increase quality and competitiveness. The article forms the DFMEA table on a deep analysis of the prototype printer properties and possible quality issues by the introduction of the printer structures and previous failure analysis. However, it exists some weak points in the traditional RPN method. The article applies DT-OWA method combined with DFMEA to better reflect the information given by experts by figure prioritization and weighted aggregation to prioritize the applicable failure mode and adopt the improvement approaches till the RPN decreases below target and sees the method through in each phase from prototype to the market as a guidance of the quality improvement. In the end, with the assistance of DT-OWA, the results of DFMEA are evaluated by the comparison on the data feedback from the market on products new and old. The example indicates DFMEA and DT-OWA achieved zero design defect escape and an overall quality improvement on a descending SER rate. T