XX通讯公司咨询建议书（英文）.pdf

It is recommended that, for optimal results, this file be printed to a Series III or higher printer. TABLE OF CONTENTS BELLSOUTH TELECOMMUNICATIONS Our Understanding of Your Needs 2 Project Approach 6 Benefits of Our Approach 14 Project Timeline and Professional Fees15 Exhibits I. Project Experiences 16 II. Project Requirements19 Preliminary and Tentative for Discussion Purposes Only RTHUR NDERSEN O, A A C SC 2 UNDERSTANDING YOUR NEEDS BELLSOUTH TELECOMMUNICATIONS BUSINESS NEEDS During the past several months, BST has initiated several corporate initiatives aimed at responding to the focus on excellence through quality. The total quality policy was adopted because BST realized the need to position itself more competitively within the industry. CHALLENGES The environment surrounding today’s business is constantly changing. Pressure on the workforce is increasing from a variety of perspectives: • Increased workforce productivity • Changes in technology • Job complexity • Customer demands and expectations BST RESPONSES Corporate wide responses: • Foundation Network Strategy • The Quality Adv