江西电信通信网络维护服务外包策略研究-工商管理专业论文.docxVIP

万方数据 万方数据 目 录 HYPERLINK \l _bookmark0 1 绪 论 ························································································································1 HYPERLINK \l _bookmark1 1.1 研究背景及意义 ·······························································································1 HYPERLINK \l _bookmark2 1.2 国内外研究现状 ·······························································································1 HYPERLINK \l _bookmark3 1.2.1 国外研究现状 ····························································································1 HYPERLINK \l _bookmark4 1.2.2 国内研究现状 ····························································································3 HYPERLINK \l _bookmark5 1.3 研究目的及内容 ·······························································································4 HYPERLINK \l _bookmark6 1.4 研究思路及方法 ·······························································································4 HYPERLINK \l _bookmark7 1.5 论文结构安排 ···································································································5 HYPERLINK \l _bookmark8 2. 服务外包的理论基础 ·····························································································7 HYPERLINK \l _bookmark9 2.1 服务外包的概念 ·······························································································7 HYPERLINK \l _bookmark10 2.1.1 外包基本概念 ····························································································7 HYPERLINK \l _bookmark11 2.1.2 服务外包基本概念 ····················································································7 HYPERLINK \l _bookmark12 2.2 服务外包的相关理论 ·······················································································8 HYPERLINK \l _bookmark13 2.2.1 服务外包涵盖内容 ····················································································8 HYPERLINK \l _bookmark14 2.2.2 服务外包决策 ···································································