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我国公共图书馆治理评价制度的弊端及其改进建议-情报资料工作
2010 5
专
稿
) ) ) 以我国现行公共图书馆评估制度为背景
( 150040)
( 150080)
文章通过分析我国现行公共图书馆评估指标体系, 指出我国现行公共图书馆评估制度存在重
管理轻服务重过程轻结 重普遍轻差异等弊端针对这些弊端, 文章提出了相应的改进建议: 在指导思
想上, 应以服务成效评价为重心; 制定公共图书馆服务标准, 专门进行服务满意度评价; 增设/ 服务均等
化0 和/ 就近服务0指标; 设计出/ 评估标准统 一, 定级标准有区别0 的评估定级方案
公共图书馆治理 评价制度 中国
Disadvanta es of the Governance Evaluation S stem of Public Libraries in China and Its Im rovement
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Su estions: Ta in Public Librar Evaluation S stem Currentl in China as Bac round
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Li Haiying ( Library of North ast For stry Univ rsity, Harbin, 150040)
Jiang Yongfu ( R s arch C nt r of Information R sourc Manag m nt, H ilongjiang Univ rsity, Harbin, 150080)
Abstract This a r anal z s th curr nt valuation s st m of ublic librari s and oints out that th r ar som
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disadvantag s in public library valuation syst m curr ntly in ff ct in our country, such as mphasizing manag m nt whil
n gl cting s rvic s, mphasizing proc ss whil n gl cting r sults and mphasizing univ rsality whil n gl cting diff r nc s.
Bas d on th s disadvanta s, this a r uts forward som su stions that s rvic s ff ctiv n ss valuation should b
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focus d on in t rms of uidin id olo ; ublic librar s rvic standards and s cializ in valuation of s rvic satisfaction
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should b formulat d; th qual s rvic and n arby s rvic indicators should b introduc d and d sign an valuation
and rating sch m with unifi d ass ssm nt standards and distinguish d grading crit rion.
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