基于平衡计分卡的HGC公司绩效管理系统设计-工商管理专业论文.docxVIP

摘要天然气下游运营行业随着市场向国外资本和民营企业的放开，行业竞争日趋激烈，对企业自身的竞争能力和整体绩效提出了越来越高的要求。HGC公司作为一家区域性的天然气下游运营企业，正面临新的挑战，战略调整和经营管理能力的提升势在必行。绩效管理是HGC公司完善现代企业经营机制，实现持续发展的重要保障。HGC公司迫切需要转变传统绩效管理方法，建立战略导向绩效管理体系。本文首先阐述了绩效管理的理论，分析了HGC公司绩效管理体系存在的不足，并针对公司战略发展的需要，提出建立基于平衡记分卡的绩效管理体系。利用平衡记分卡和关键绩效指标思想和方法，建立了公司、部门、个人级别的关键绩效指标体系，将战略目标分解落实到公司内部的各个层面。目标分解结合职位职责分析确定了考核标准，采用“月亮图’’法确定了指标的权重，明确了考核重点。为使绩效管理方案更具操作性，对方案实施关键环节中的方法和流程进行了设计。最后，对HGC公司绩效管理方案有效实施提出了具体的保障措施和建议。关键词绩效管理，平衡记分卡，关键绩效指标，HGC公司ABSTRACTWiththeliberalizationofnaturalgasdownstreamindustrytoforeigncapitalmarketsandprivateenterprises，theindustrycompetitionincreasinglyfierces，whichbringsthecompetitivenessoftheenterprisesandtheoverallperformancetohigherandhigherdemands．Asaregionalnaturalgasdownstreamoperationscompany,HGCcompanyisfacingnewchallegens．Torestructurestratagemandupgrademanagementabilityisimperative．PerformancemanagementisanimportantsafeguardofHGCcompanytoimprovethemodementerprisemanagementmechamsmsandachievethesustainabledevelopment．HGCcompanyurgentlyneedstochangethetraditionalperformancemanagementmethods，andestablishstrategicdirectionofperformancemanagementsystem．Inthispaper,theauthorfirstanalysesthetheoryofperformancemanagementandtheshortcomingsofHGCcompanyperformancemanagementsystem．Accordingtothecompanystrategicdevelopmentneeds，theauthorproposestheestablishmentoftheperformancemanagementsystembasedontheBalancedScorecard．UsingtheBalancedScorecardandkeyperformanceindicatorsmethods，theauthorestablishsthecompany,departments，andindividual-levelKPIIndexSystem，decomposesandimplementsstrategicobjectivestoalllevelswithinthecompany．Theauthorusesdecompositionofperformanceobjectivesandjobanalysistoestablishappraisalstandards，andUSeSthe¨moonmapmethodtodeterminetheweightsoftheindextoestablishclearfocusoftheassessment．Toestablishmoreoperationalperformancemanagementprogramme，theauthordesignsthekeytothemethodsandprocessesofprogrammesimplementation．Atlast，theauthorputsforwardspecificprotectionmeasuresandproposalsfortheeffectiveimplementationofHGCcompanyperf