基层税务机关绩效管理模式的构建-公共管理专业论文.docxVIP

I I 摘 要 摘 要 本文论述了绩效管理的背景和理论基础，基层税务机关推行绩效管理的背景和基础 条件。针对如何减少政府的投入，提高税务部门工作效率这一日益突出并急待解决的问 题，在税务系统推行绩效管理模式。针对基层税务机关日常管理工作中出现的：粗放的 管理机制、工作业绩评定标准不统一、“大锅饭现象”、办公效率地下等问题，提出 “基 层税务机关绩效管理模式”的核心理念，把构建客观公正的制度环境和自强不息的人文 环境作为实施绩效管理的目标。通过两种途径：一是建设科学完善的制度体系；二是以 制度激励人、培养人，为个人创造良好的发展环境，把绩效管理的理论与税务工作实践 有机的结合。 第一、二章对选题背景和绩效管理论做了简要阐述。第三章描述了基层税务机关的 在管理方面存在的种种问题，在基层税务机关构建并推行绩效管的实际意义；第四章作 者在借鉴国内外绩效管理理论的基础之上，根据基层税务机关的实际业务流程构建出了 基层税务机关绩效管理模式的主要内容，及其流程。包含对基层税务部门的绩效计划制 定，基层税务部门的绩效监控、基层税务部门的绩效考核、基层税务部门的绩效改进、 基层税务部门的绩效沟通等五个方面内容，最后得出结论。通过对基层部门实施绩效管 理，提高了工作效率，规范了执法行为，规避了执法风险。 关键词 绩效管理 绩效计划 绩效考核 绩效沟通 II II Abstract Abstract This article describes the background and theoretical basis of performance management, and its condition of how to carry out for tax authorities at the grassroots level. about the topic which is increasingly prominent and eagerly need to be soleved as how to reduce the investment of government and increase working efficency of tax departments put forward tax system to implement the performance management model for grassroots taxation organ in the day-to-day management of: extensive management mechanism, working performance evaluation standard is not unified, the phenomenon of Equalitarianism, office efficiency issues such as underground. and core concept of performance management model for tax authorities at the grassroots level. put how to establish an objective and fair institutional environment and the self-improvement of the human environment as the target of performance management implement. There are two levels of meaning: the first one is to build a scientific and perfect institutional system; the second one is to motivate and cultivate people by system so that can create a favorable environment for the development of the individual. and effectively combine the performance management theory with the tax practice, base tax authorities. The first and second chapter to the selected topic background and performance tube theory in this paper in the third chapter describes the