快递终端客户服务系统的研究与设计-机械工程专业论文.docxVIP

ent ent of the economy,the contribution rate of express delivery industry to world economic growth is more obvious．Express industry development space is extremely broad．A large number of express delivery companies enter the Chinese market,many domestic express enterprises will face increasing keen competition and its service has penetrated into people’S daily life．At present,domestic consumers complained mostly about the delay of express，the defection of express and the quality of services，ctc．To remedy this situation,the paper researches and designs express terminal services system,it achieves express automatic access and saves the time of a sure receipt,effectively improves Service efficiency． The express mail service system will be placed in residential communities， universities these population ccxters．It takes the shape of some small lockers and electronically controlled lock controls on and off．Only access to parts in the normal time,the system will switch the door．When express courier deposits express，the control system will capture and identi匆the bar code．After identifying the bar code number will be sent to the customer through the short message．Customer enters the correct bar code number will easily extract the express．By analyzing,the system structure is divided into bar code read and recognition,express box control and short message communication these three subsystems． The paper main work is to analyze and design the structure ofterminal customer SerVice system．The hardware system is mainly composed of Microcontroller which is the core processor hardware and together witll other functional device．The main functional program module of the software will be design in order to meet the system main function． The paper accomplishes the main functional design of express terminal customer ∞lVice system．The hardware of Bar code reading and recognition subsystem is designed to the circuits of basing on processor and CMOS image sensor．The paper uses image process