影响产妇产后电话随访应答率的相关因素分析.docVIP

影响产妇产后电话随访应答率的相关因素分析 翁叶蕊 海口市妇幼保健院 海南海口 570102 摘 要 目的分析产妇产后电话随访应答率及相关影响因素，为提高产 妇电话随访服务质量提供依据。方法对24 554例2009年1月至2013年12月 期间在海南省海口市妇幼保健院住院分娩的产妇在产后10d、20d、顺产后41d、 剖宫产后55d进行电话随访，计算应答率，并采用多因素Logistic回归分析筛选 影响产妇产后电话随访应答率的相关因素。结果2009至2013年的全部22554 例产妇中，产妇产后10天、20天、41天、55天的电话随访应答率分别为92.6%、 91.8%、89.9%、90.2%；从2009年至2013年产妇各个时期电话随访应答率逐年 提高。产妇产后电话随访应答率的多因素分析结果显示，产妇年龄在25岁~、30 岁?、35岁~三个年龄段相当于lt;25岁产妇的电话随访应答率更高（OR值分别 为1.305、5.573、1.623）；城镇/城市产妇的电话随访应答率明显高于农村产妇 （OR二3.900）；预留电话个数为3个及以上（OR=3.529）和2个（OR二1.679）的 产妇相对于仅预留1个电话号码产妇的电话随访应答率更高。结论产妇产褥期 电话随访应答率尚有提升的空间，产妇年龄、产妇居住地、出院时预留电话个数 是影响产妇产后电话应答率的重要因素。 关键词 产妇；电话随访；应答率；多因素分析 R714 B 1674-8999 （ 2015 ） 8-0490-02 Factors affecting response rate of teleph one follow-up for puerpera after childbirth WENG Ye-rui Haikou Women and Childdren Hospital; Haihou Hainan 570102; China [Abstract[Objective Analysis on telephone follow-up response rate and related factors, and to provide the basis for improvi ng maternal teleph one follow-up quality of service. Methods 24 554 puerpera in Haikou Women and Childdren Hospital from January 2009 to December 2013 were follow-up in 10 days, 20 days after childbirth, 41 day after eutocia, 55 days after cesarea n by teleph one in terview, calculate response rates, Meanwhile Logistic regression model was used to select factors of telephone follow-up response rate. Results From 2009 to 2013 in all of the 22554 cases of the postpartum teleph one follow-up resp onse rate of 10 days, 20 days, 41 days, 55 days were: 92.6%, 91.8%, 90.2%, 89.9%. The telephone follow-up response rate of parturie nt from 2009 to 2013 were in creased year by year. The results of multiple factors an alysis of postpartum follow-up teleph one resp onse rate shows that maternal age at the age of 25~ years old, 30~ years old, 35~ years old, the three age is equivale nt tolt;25 years old maternal teleph one follow-up higher resp onse rates (OR= 1.305, 5.573,1.623); the telephone follow-up town/ city Maternal stress answer rate was signif