精益六西格玛简介（英文版）.ppt

Learning Objectives Understand the synergy of lean and six sigma as a powerful business performance improvement program Understand how lean and six sigma complement each other Why Is Every Firm Driven to Both Quality and Lead Time Reduction Goals? Customer loyalty and retention Shorter customer lead time Downward price pressure: lower costs Lower invested capital Capacity expansion Lean Applied in the DMAIC Methodology Provides a Powerful Structure Six Sigma has given Lean additional focus: Effect of Variability DMAIC (Define-Measure-Analyze-Improve-Control) structure Improvement infrastructure Voice of the Customer Focus on Quality Lean has given Six Sigma additional tools: Analyze/Measure Phase: Value Stream Mapping, Time Trap Analysis Improve Phase: Kaizen, Pull Systems, Setup Reductions, Work-Cells, Process Balancing, etc. Control Phase: Takt Boards, Standard Work, Metrics Dashboards, 5S DMAIC Methodology and Lean D M A I C Define Measure Analyze Improve Control % Applicability of Lean Tool Set Lean tools applicable in all phases of DMAIC, but peak in Analyze and Improve phases Lean tools applicable in all phases of DMAIC: Six Sigma and Lean Six Sigma provides a “Unifying Framework” Six Sigma provides the over-riding methodology (DMAIC) Six Sigma provides the improvement infrastructure Six Sigma provides the burning platform for improvement Lean provides improvement tools and fast-attack approach to “turbo-charge” improvement efforts A I C M D LEAN 6 SIGMA Process quality plan Quantify project gains s = 3.7 Cp = 1.4 LI S LS S s = 2.7 Cp = 0.4 Events Cycle AIC Production AIC Support functions AIC Documentation Standardisation Build on gains Learning Continuous monitoring Perpetuate changes Control How long will the Improvements last ? Continuous monitoring Perpetuate changes Measure What critical parameters, what is the current level of performance? Evaluate present process performance View data Determine extent of waste Process durat