课件：《客户开发与维护》.pptVIP

我给外贸的定义 外贸， 是一个干净、纯洁和高尚的行业，它靠的不是请客、送礼、KTV，而是实力、能力和经验的积累、总结和融合，并将其加以熟练地掌握和运用，方可成功。孜孜不倦，潜心修炼，循序渐进，最终成为外贸达人，圆满完成自己踏入此行业的梦想。 ---愿以此与大家共勉！ 针对此类询盘的回复，举例如下： Dear Mr. farhan bukhari: ?????? Thanks for your mail about our items! ?????? After I checked your mail, I didnt find any detailed information, so I hope you will send your details to me, so that I will give the best price to you sooner. If there is no detailed information, it is not easy to offer you. I hope you can understand it. ?????? Have a nice day! ?????? Daniel Han ???????April 21, 2014  （b) 询盘中未提产品的名称 针对此类询盘的回复，举例如下： Dear Mr. mohammed thabet: Thanks for your interest in our medical items! After I checked your mail, I didn’t find the item you want, so I want you to visit our websites: or , and confirm the items with your detailed requirements, so that I will give the best price to you. If you want the alcohol pad, I need to know its size, quantity, packing, delivery terms and payment terms. I hope you will think over and then give me your decision ASAP. Best wishes! Daniel Han March 2, 2014 (c) 询盘中仅仅提到产品的名称，视情况而回复。 针对此类询盘的回复，举例如下： Dear Mr. Muhammad Atif: ?????? Thanks for your inquiry about the HCG strip! ?????? After I checked your mail, I want to tell you our MOQ is 50,000pcs if you want the HCG strips. If youd like, I can give the best price to you, as follows: ?????? HCG Strip: 2.5mm, 1pc/pouch bag, 100pcs/polybag, 5000pcs/ctn, 50,000pcs, FOB Shanghai: $/PC ?????? Pls check the price above and photo in the attachment, and then let me know your decision on the order sooner. ?????? Best wishes! ?????? Daniel Han ?????? May 2, 2014 收到询盘后的回复步骤和方法： B. 询盘中提供的信息不全，需要询问客户后报价。 针对此类询盘的回复，举例如下： Dear Mr. ahmad shawky: ?????? Thanks for your interest in our test kits! ???????First of all, I want to tell you that we can supply you with all the tests you want, but I need to know some detailed information, such as : ?????? 1. Format: Strip,