世纪英语综合教程1 第四版 ppt 课件5.pptVIP

Part 1　Will you marry me? Text A Text A Text A Text A Text A Chinese version Text A Chinese version Text A Chinese version Text A Text A Text A Text A Language Points Language Points Language Points Language Points Language Points Language Points Language Points Language Points Language Points Language Points Language Points Language Points Language Points Language Points Language Points Language Points Text-related exercises Text-related exercises Text-related exercises Text-related exercises Text-related exercises Text-related exercises Text-related exercises Text B Text B Text B Chinese version Text B Chinese version Text B Chinese version Text B Text B Word Formation Word Formation Word Formation Word Formation Grammar Grammar Grammar Grammar Grammar Grammar Grammar Grammar Grammar Grammar Grammar Writing Writing Writing Writing Writing Writing Writing Writing Writing Back Sample Oct. 31, 2011 Dear Mr. Thomas, 　　I would like to express my apologies for not being able to keep our 9 o’clock appointment. I had a small accident on my way to school. I will come over to your apartment the day after tomorrow —Monday, November 2, at 9 a.m. if that is convenient for you. I will check my mailbox tomorrow to see if you have left a note for me. Otherwise, I will see you at nine, Monday morning. With many apologies. Cindy (Signed) Back Letters of Complaints(投诉信) 　　投诉信是表达对产品质量或所接受的服务不满的信件。投诉信应该重点表明投诉的原因，叙事应客观、准确、简洁。值得注意的是，写投诉信的目的是寻求问题的解决办法而不是为了泄愤，因此在表达自己的不满时，语言要把握分寸，不失风度。最后提出的解决方法应切实可行。 　　　投诉信一般包括三个部分：1. 提出投诉内容；2. 说明具体情况；3. 提出解决办法。 Back Useful expressions 1. 投诉内容 　I am writing to you about ... which I received/bought ... 　I am going to complain about ... 　We are compelled to express our surprise and disappointed at finding that these 　products are of inferior quality. 2. 投诉原因 　When we checked ..., we noticed ... 　When I took ... out of the bag and examined closely, I found ... 　When I unpacked ... and tried to use it, it didn’t work. 3. 希望得到的结果 　Please let me know what you in