饭店英语 教学课件 ppt 作者 李佳 主编management2.pptVIP

C=Clerk G=Guest M=Manager G: Hello, waiter! C: Yes, sir._____________? G: The fried chicken is too _______. You should go easy on salt. C: I’m sorry to hear that _________________? G: I’m __________ we don’t have time to wait. C: Just a moment, sir. I’ll call the manager to _____. M: _____________________. Sorry to hear that you are not ___________ with the fried chicken. And you are pressed for time. Can we serve you an Assorted Seasonal Fruits? It’s on the _______________. C: No. Just ___________ the fried chicken and take it from our ______. Role play Situation 1: Mr. Brown is h