饭店英语 教学课件 ppt 作者 李佳 主编management1.pptVIP

C=Clerk G=Guest G: Excuse me, but _________________ about the air conditioner in my room? C: Yes, sir. __________________? G: There is no cold air coming from it and the control knob doesn’t work. C: _______________________. I’ll report to the Maintenance. Just a minute, please. Role play Situation 1: A guest would like to do some reading at night, but the light in this room is too dim. He asks the clerk to bring a brighter one. As your duty, you apologize for the inconvenience and promise to get one right away. Thank you for your attention! * * Teaching Objectives 1 2 3 To