面向互联网中文在线评论的情感分析.docxVIP

面向互联网中文在线评论的情感分析 PAGE PAGE 1 摘 要 互联网技术已与人们的生活紧密相连，它发展迅猛，应用不断普及，伴随着电子商务的井喷式发展，网上购物被越来越多的人接受和使用，其间产生的对商品的评论和看法，使互联网的信息量爆炸式增长，成为人们获取信息的重要来源。对电子商务网站消费者主动发布的产品评论进行情感挖掘和分析，不仅可以给潜在购买者提供决策信息，也为经销商和产品生产者从海量产品评论中获取有用信息，为企业管理决策提供数据支持。 本文首先介绍互联网舆情分析的研究现状和应用前景，然后对情感分析的各个步骤进行概念和特点的介绍，以网络下载的酒店评论数据作为研究对象，按照评论的情感倾向分析流程，运用Rost Cm软件和汉语词法分析系统ICTCLAS实现情感倾向分析 关键词 ：情感倾向分析，Rost Cm，ICTCLAS ABSTRACT Internet technology has been closely linked with peoples lives, it is developing rapidly, the growing popularity of the application, along with the e-commerce development spurt, online shopping is more and more people accept and use, comments and views on the commodities produced meantime, the amount of information to make the explosive growth of the Internet has become an important source for people to obtain information. Consumer initiative on e-commerce sites publish product reviews emotional excavation and analysis, decision-making can not only provide information to potential buyers, but also to obtain useful information from the mass of product reviews for distributors and producers, providing data for enterprise management decision-making stand by. This paper describes the research status and prospects of Internet public opinion analysis, and sentiment analysis of each step introduces concepts and features in order to comment on the network to download the data for the study, according to the comments of emotional tendencies analysis process, using the Rost Cm software and the analysis of Chinese lexical analysis system ICTCLAS for emotional tendency Key Words ：Emotional tendency analysis, Rost Cm, ICTCLAS 目 录 1． 绪论 1.1 中文舆情分析的研究背景…………………………………………………4 1.2 国内外研究现状……………………………………………………………5 1. 2．1 情感倾向分析方法方面……………………………………………5 1. 2．2 情感倾向分析的语料方面…………………………………………5 2． 情感倾向分析的一般步骤………………………………………………………6 3. 信息获取…………………………………………………………………………7 3.1 网络爬虫……………………………………………………………………7 3.2 网页信息提取………………………………………………………………7 4 文本预处理 ……………………………………………………………………10 4.1 中文分词 …………………………………………………