原创力文档T2-questions-1 Text II: Questions for Discussion 1. According to the passage, what is the definition of queue? Standing in line is not a necessary requisite to being part of a queue. One can be trapped on hold at the end of a phone line, stacked up over an airport, tied up in highway traffic, delayed in a doctors crowded waiting room. So, queue refers to a situation in which someone is made to wait，though not necessarily in a visible queue. T2-questions-2 Text II: Questions for Discussion 2. Why did Ed Frantz abandon a full shopping cart in the middle of a long checkout line? People who behave in ways that contradict their own attitudes often experience an unpleasant state of internal tension. Being forced to wait in long lines produces internal tension. Even rational people may act irrationally when they are forced to stand in line or wait in crowds. T2-questions-3 Text II: Questions for Discussion 3. According to the passage, what do sociology and psychology study? Both psychology and sociology explore how people behave when they are in groups. However, psychologists try to understand behavior from the vantage point of the individual, whereas sociologists focus on how behavior is shaped by social forces and social institutions. T2-questions-4 Text II: Questions for Discussion 4. In the passage, what pressures are being referred to? Physical endurance and conformity pressures. In theory, everyone has an equal interest in keeping an orderly line. People often adjust their own behavior to conform with that of the group. They are more likely to give in to conformity pressures in this way when the group is unanimous, and in cultures that value interdependence and social harmony over individual goals. But, in practice, the interest varies depending on ones position in line. T2-questions-5 Text II: Questions for Discussion 5. How does Miss Quinn defend her ticketing system? One day they had some trouble with a man who tried to bump the line, but they caught him. They
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