问题解决与持续改进技巧.ppt

Management of the Improvement Process Corporate review of Sectors quarterly Sector review of Group monthly Group review of products monthly Plant review of manufacturing lines weekly Manufacturing line review of process daily Same measurement– same improvement goal Employee Involvement Requires Awareness How are we doing? How are the best class doing? Training Tools, Methodology, Metrics High expectations Team goal setting Communication Progress and recognition Empowered Teams It’s a business-driven process, not a human relation program It starts with senior management – can’t be delegated Em