国安社区A店员工培训有效性评估研究.docVIP

PAGE 20 国安社区A店培训有效性评估研究 摘要： 培训是每个企业人力资源中不可或缺的一环，它是为了帮助员工可以胜任工作并且能发掘出员工的最大潜能。但是近年来培训往往只是流于形式，培训内容陈旧单一，培训方法更无创新，在培训后不再去收集受训员工对培训的反应，最为重要的是不去对培训有效性进行评估分析。这些都使得培训失去了自身的意义和价值，变成了摆设，员工如果在接受培训后不进行培训有效性评估，对上级的人力资源部门不进行反馈，在今后工作中不可避免的会出现问题，同时也会造成不必要的损失。 国安社区是一家综合性的社区服务站，通过为期四个月的实习经历以及自身的受培训经验，结合问卷调查、访谈法和观察法，探究国安社区A店培训中存在的问题进行分析研究，对国安社区A店培训有效性和其影响因素进行实证论证，最后运用柯克帕特模型为公司提升其培训有效性提供切实建议。 关键词： 柯克帕特模型、培训、有效性评估 Research on evaluation of employee training effectiveness in No.A GuoAn Community Abstract Training is an integral part of every human resource in the enterprise, and it is designed to help employees get the job and discover the greatest potential of their employees. However, in recent years, training is often only a mere formality, the training content is obsolete, the training method is more innovative, and the training is not collected after training. The most important thing is not to evaluate the effectiveness of the training. Which makes the training lost its own meaning and value, into the furnishings, the staff if the training is not carried out after the evaluation of the effectiveness of training, the higher human resources departments do not feedback, in the future work will inevitably be a problem , But also cause unnecessary losses. The GuoAn community is a comprehensive community service station, through A four-month internship experience and their own training experience, combined with questionnaire investigation, interview method and observation method, explore the national security community A shop training analysis of existing problems in the research, for their internship effectiveness and its influence factors in the national security community linfen shop empirical demonstration, finally using kirk pat model improve its training effectiveness to provide practical Suggestions for the company. Key words: Kirkpatricks model training effectiveness evaluation 目 录 TOC \o 1-3 \h \z \u 第1章 绪论 1 1.1选题背景 1 1.2研究目的及意义 2 1.3国内外研究现状 2 1.3.1国外研