解决问题的办法与假设咨询英文.pptx

Structured Problem Solving Hypothesis GenerationGoals of this moduleLay out a systematic approach to solving business problems –“Structured Problem Solving ” Establish a common “modus operandus” for Consulting teamsPractice the suggested process on a real-life example? 2004 Capgemini - All rights reservedStrategy is about thriving in a changing world…“The picture’s pretty bleak, gentlemen . . . The world’s climates are changing, the mammals are taking over, and we all have a brain about the size of a walnut.”? 2004 Capgemini - All rights reserved… which is all about “decision making” “Strategy is about making decisions”The best strategy “makers” are able to blend analytic techniques with an understanding of the future uncertainties and simple good luckBased on often imperfect information they make decisions and then drive implementation? 2004 Capgemini - All rights reservedThere are two basic approaches to problem solving; but both can workThe “theres a pony in here somewhere” approachScurry around analyzing tons of data to see if you can find something usefulPotential forgood (and mixed) solutionsDefineproblemandhypothesesPotentialfor richpowerfulsolutionsThe structured analytic approachGet the data? 2004 Capgemini - All rights reservedDefining the issue is the first step in the journey to final recommendationsForm HypothesesGather DataAnalyse DataFind InsightsDevelop Conclusions and Make Recommendations to ImplementDefine the IssuesWhat are the questions keeping you awake at night?Statements that provide direction and structure for the analysisFactual information gathered to prove or disprove hypothesesAnalyse what the data tells usSo what? —aha, new thoughtWhat you should do… and how? 2004 Capgemini - All rights reservedHypothesis formation ensures that our analysis is focused on our client’s problemForm HypothesesGather DataAnalyse DataFind InsightsDevelop Conclusions and Make Recommendations to ImplementDefine the IssuesWhat are the questions keeping you awak