外贸英语函电第3章Enquiry.pptVIP

Unit Three Enquiries 1 商务英语写作 Unit Three Enquiries Objectives 2 To learn basic knowledge of enquiry. To learn useful terms and expressions for making enquiries. To practice writing letters of enquiry . An inquiry is a request for information. In the international business the importer may send an inquiry to an exporter, inviting a quotation and or an offer for the goods he wishes to buy or simply asking for some general information about these goods. Definition of an inquiry: Introduction Useful Information 3 Introduction In a General Inquiry ( 一 般 询 价 ), the importer may ask only for catalogues, price lists, samples, sample books, or quotations, etc., in order to get a general idea of the business scope of the exporter. In a Specific Inquiry ( 具 体 询 价 ), the importer points out what products he needs Generally speaking, inquiries fall into two categories: a General Inquiry and a Specific Inquiry . Useful Information 4 Introduction 1. State the source of the information and make a self-introduction at the beginning of the letter. 2. State the purpose of writing the letter. For example, the writer may explain to the recipient what he wants, give a description or specification of the goods he requires or express his willingness to enter into business relations with the recipient, etc.. 3. End the letter by expressing the expectation for an early reply. The following structure may be referred to in writing an inquiry: Useful Information 5 ? the name of goods ? quality ? quantity ? terms of price ? terms of payment ? time of shipment ? packing methods, etc. If possible, tell the reader where you learnt of his company or its products. Generally an enquiry includes many parts: Useful Information 6 General enquiry In which the buyer hopes to get the general information about the goods he wants to buy from the seller. 商务英语写作 Unit Three Enquiries Useful Information Kinds of enquiry(1) 7 商务英语写作 Unit Three Enquiries Sample 1 Dear Sir/Madam, Thank