组织行为学的Final review.docVIP

PAGE PAGE 29 2010-2011 OB Final Review 1. In order to predict human behavior, it is best to supplement your intuitive opinions with information derived in what fashion? a. common sense b. direct observation c. systematic inquiry d. speculation e. organizational theory (c) 2. Which of the following is a reason that the study of organizational behavior is useful? a. Human behavior does not vary a great deal between individuals and situations. b. Human behavior is not random. c. Human behavior is not consistent. d. Human behavior is rarely predictable. e. Human behavior is often not sensible. (b) 3. A manager wishes to know how members of her team will react to layoffs in other departments. Which of the following is least useful in predicting her team’s behavior? a. Knowing what are the organizational goals of her team. b. Knowing what is important to each member of the team. c. Knowing how the team perceives the lay-offs. d. Knowing how the team has reacted in similar situations. e. Knowing how other workers have reacted in similar situations. (a) 4. Which of the following is the best description of the settings in human society in which behavior is guided by implicit and explicit behavioral rules? a. settings that are hazardous b. settings in the workplace c. organizational settings d. settings where people interact e. all settings (e) 5. What do the fundamental consistencies underlying the behavior of all individuals enable researchers to do? a. observe human behavior b. systematize human behavior c. research human behavior d. predict human behavior e. detect human behavior (d) 6. Analyzing relationships, determining causes and effects, and basing conclusions on scientific evidence all constitute aspects of _____ study. a. organizational b. intuitive c. theoretical d. systematic e. case-based (d) 7. An OB study would be least likely to be used to focus on which of the following problems? a. an increase in absenteeism at a certai