文秘英语 机场迎送 Meting Guests at the Airport.pptVIP

LOGO English for Secretary I. Warm-up activity Task 1: Picture recognition A ( ) B ( ) C ( ) D ( ) E ( ) F ( ) Task 2: Matching I. Warm-up activity visa n. 预计到达时间 carry-on articles/cabin baggage b. 手提行李 passport o. 经济舱 excess baggage charge d. 逾重行李费 domestic flights p. 商务舱 security check e. 国内航班 check-in baggage f. 安检 boarding pass h. 登机牌 direct flight g. 托运行李 electronic ticket i. 直达航班 baggage cart/trolley k. 行李搬运车 the conveyor belt l. 传输带 departure lounge j. 电子客票 estimated time of arrival a. 签证 economy class m. 候机厅 business class c. 护照 II. Introduction to the topic Discussion What is needed to prepare before meeting guests at the airport? Guests lists, with person in charge noted. Information about visitors’ background, including their customs and taboos, likes and dislikes. Knowledge of visitors’ objectives and their desired itinerary. Confirmation with the places to be visited Booking information: the hotel, coach, meals, the attractions, transportation for next stop. Coupons to the restaurants and attractions, tickets. Checks or vouchers for payment Name badge Sign board, with guests’ name and fligh