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Company XYZ Resource Requirements Process Owner: One per process 50% time commitment Roles and Responsibilities Provide leadership for the conceptual and detailed design of the new process as well as implementation Be a key resource for the team as a person knowledgeable in the process being redesigned, customer requirements and organizational objectives Experience Senior-level manager 5 to 10 years experience Visibility and credibility within the organization Proven success in creating change Knowledge A solid understanding of Company XYZ’s vision and strategy Substantial exposure to the process being reengineered An understanding of the other key business functions affected by the process being reengineered Knowledge of customer requirements Skills Enthusiasm for new processes and an eagerness to learn Strong project management and ownership Team facilitation and negotiation skills Quick learner and adaptable Redesign Facilitator: Supporter of the organization and reengineering initiative 50% to 75% time commitment Roles and Responsibilities Enable and support the redesign leader and process owner throughout the reengineering effort Coordinate on-going reengineering activities: arranging and facilitating meetings, ensuring team documentation is accurate and complete, along with supporting all other activities required as part of the reengineering effort Experience Middle to line-manager with strong potential for advancement 5+ years experience Potentially from a function other than that of the process owner Knowledge A solid understanding of Company XYZ’s vision and strategy Exposure to many processes and people within the organization Solid understanding of the company’s culture Skills Good organizational and administrative skills Process mapping and process improvement Access to information and data Knowledge of business justification analysis Conceptual Design - Redesign Team: Developer of New Product Introduction conceptual design requirements Minimum

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