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BC COMPETENCE CENTER STATUS UPDATES (JUNE 1995)
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PAGE 1
REENGINEERING
Leaders / Key Staff:
Gail Steinel / Tom Bendert
Objective:
To foster, develop and maintain the thought leadership, market image and framework/methodology of our generic reengineering services.
1995-96 High Priority Focus Areas:
Widespread rollout to Europe
Development of revenue reengineering capability with assistance of Customer Satisfaction team
Development of “to be” reengineering model with Advanced Cost Management
Conduct worldwide market assessment to properly plan future direction and investment.
Institute knowledge sharing approach through integration of virtual team members into the Competence Center.
How local practice can best interface
with the Competence Center:
After utilizing the Business Consulting Knowledge Sharing Network to research specific requests, the local office can use Lotus Notes to communicate directly with the core team members of the CC. The CC will use AA Online and the BCKB CD- Rom for distributing material to the local offices.
SOFTWARE SELECTION IMPLEMENTATION
Leaders / Key Staff:
Robert Westheimer, Tim Daigle
Objective:
To develop and maintain the thought leadership, knowledge base and framework/methodology of software selection and implementation. Also to integrate Process Design with IT systems design.
1995-96 High Priority Focus Areas:
Development of in depth software intelligence in Finance, Human Resources, Executive Information Systems, Budgeting and Planning, Manufacturing and Wholesale Distribution
Develop a standard integrated methodology and get it into our mainline training.
How local practice can best interface
with the Competence Center:
Use AAOnline to review and comment.
MIDDLE MARKET ORGANIZATIONAL EFFECTIVENESS
Leaders / Key Staff:
Kathy Iversen, Gary Zegiestowsky / Amy Adams
Objective:
To formalize the means to most profitably sell and deliver a wide range of organizational effectiveness measures, including market and technology pl
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