安达信咨询方法与工具资料库I080595.DOCVIP

ARTHUR ANDERSEN PAGE3Arthur Andersen Co, SC Date: TIME \@ d MMMM yyyy 9 June 1995 Subject: Issues and Status of Systems at Hurstville ARTHUR ANDERSENArthur Andersen Co, SC To: Moira Berman, Ozzie Cessaro From: Tim Grosser Date: TIME \@ d MMMM yyyy 9 June 1995 Subject: Issues and Status of Systems at Hurstville NOTE: These issues are not listed in order of importance, please read all issues. Initial Objectives Task Description Hours GL Interface. Set up and send file for HO to test 5 Ticketing Bug in reports Understand the problem fix 1 Coin Dispensed Find out where error is fix 2 Games Revenue of $25994 for the 26-5-95 for VN009406 Understand problem and then fix data 1 Games Revenue attached to Rev Cent 000 Understand problem and then fix historical data 3 Tasks Completed Task Description of solution Resulting Issue 1 $25,000 error of the games revenue for one machine The error was a typo at the PDT data entry point. Phillip understood he had made the error, but didn’t know how to fix it. Showed Warrren how to fix the error and all if fine. Users need to communicate the problem to MB and AA 2 Update Missing PLU’s These were updated and now are very close to being in sinc. with the Micros database. Discipline is required to ensure that this is maintained. EM has ensuring this is happening. 3 Update Sales History of Missing PLU’s These were updated and and reconcile with the Micros reports. EM knows how to perfom this procedure. 4 The ticketing report has been fixed. The last update has an error which added the tickets sold with the revenue, therefore overstating the revenue. The new update has fixed the program bug. The history for the last week has to be fixed in the data files. TG will try to do this on Friday. But can currently run the reports from 7th onwards 5 The Grouping of the Games Revenue by Machine Class report has been fixed. The enhancement to sort the data on the report was based on sort by revenue by revenue center rather than so