洲际酒店-个人卫生和仪容仪表.pdfVIP

Personal Hygiene Grooming 个人卫生和仪容仪表 1 Introduction 简介 In the eyes of the guests, you represent the hotel. 在客人的眼中，你就代表酒店的形象。 Your image reflects our image. 你的形象反映我们酒店的形象。 Therefore, you owe to yourself, our guests and to your co-workers to take pride in your personal appearance, cleanliness and grooming. 因此，你个人整洁优雅的形象可以赢得你自己，你的客人和你同事的尊重。 2 Hygiene 卫生 We are all professionals and must always practice good personal hygiene. 我们都很专业，必须总是保持良好的个人卫生。 • Take a shower every morning 每天洗澡 • Brush your teeth twice a day一天刷两次牙 • Wash your face every morning每天早上洗脸 • Wash your hair regularly 经常洗头 • Use deodorant every morning 每天早上用防臭剂 • Keep clean, well trimmed finger nails保持干净，修剪指甲 3 Grooming standards for Male staff 男员工的仪容仪表标准 • Hair and Appearance发型和仪容 • Neat, clean professional looking hairstyles 整洁专业的发型 • Short and well combed 短而整齐的发型 • Back of hair above collar and sides not covering ears 后面的头发在衣领之上，两侧的头发不遮住耳朵 • Fresh, clean non oily appearance 面部清新干净无油光 • Clean shaven daily 每天刮干净胡须 • Uniformed Guest Contact Staff 制服要求 • Uniform must be neat and well-pressed 制服一定要整洁无褶皱 • Buttoned up and hooked as designed 扣好衣扣 • Clean and spotless 干净无污点 • Well maintained, no patches and tears很好的保护制服没有撕裂 • Approximately fitted with no unauthorized alteration 大约合身的制服不可无授权更改 • Clean and unscratched name tag to be worn 要佩戴干净没有划痕的名牌 4 Male staff continued 男员工的仪容仪表标准