技能训练模块 英语导游 5. 送团服务Departure services.pptxVIP

导游专业教学资源库 Tour Guide Professional Teaching Resources Database 秦皇岛职业技术学院 《导游英语》 送团服务 导游专业教学资源库 Tour Guide Professional Teaching Resources Database 导游专业教学资源库 Tour Guide Professional Teaching Resources Database Checking out 1. Before leaving the hotel, collect the luggage and confirm the luggage with the national guide and the tour leader, and then transfer the luggage to the bell man. 导游专业教学资源库 Tour Guide Professional Teaching Resources Database 2. Check out: Before checking out, remind tourists to settle accounts for incidental expenses with the hotel, including drinks, beverages, disposable items, etc. And then settle the bill with the hotel cashier. Checking out 导游专业教学资源库 Tour Guide Professional Teaching Resources Database 3. Gather the tour members in the hotel lobby and board the coach Checking out 导游专业教学资源库 Tour Guide Professional Teaching Resources Database 1. Review the whole tour process and thank everyone for their cooperation and understanding. Farewell Speech 导游专业教学资源库 Tour Guide Professional Teaching Resources Database 2. Express your friendliness to the tourists and the reluctance of parting with them. Farewell Speech 导游专业教学资源库 Tour Guide Professional Teaching Resources Database 3. Solicit some advice from the tourists. Farewell Speech 导游专业教学资源库 Tour Guide Professional Teaching Resources Database 4. If there is something the tourists are not satisfied with, the guide should take this opportunity to make an apology to them. Farewell Speech 导游专业教学资源库 Tour Guide Professional Teaching Resources Database 5. Send the best wishes to the tourists. Farewell Speech 导游专业教学资源库 Tour Guide Professional Teaching Resources Database