安达信：转变促成的基本方法.pdfVIP

Change Enablement 转变促成的基本方法转变促成的基本方法 转变促成的基本方法转变促成的基本方法 二OO一年八月 Why Are You Here? Change Enablement should be a core competency of all BC practitioners. Change Enablement should be a part of all integrated solutions that we provide to our clients. Our Change Enablement philosophy allows us to customize our consulting approach to meet each clients unique organizational situation. A story Why change fails? People refuse to change their behavior People find ways to get around the change People accept only portions of the change Managers operate in fire drill mode Organization remains reactive vs. proactive Change is resisted Business is disrupted to a greater degree than expected Resources (time, money, people) are wasted Market opportunities are lost Workforce morale declines What’s the impact on future change? People lose confidence in leadership Levels of change resistance increase Old ways of doing things become entrenched Future change efforts require more time and money to change behavior Evolution Theory “It is not the strongest of the species that survives, nor the most intelligent; it is the one that is most adaptable to change.” Charles Darwin The human side of change “There is nothing more difficult to carry out, nor more doubtful of success, nor more dangerous to manage, than to initiate a new order of things. For the initiator has the enmity of all who would profit by the preservation of the old system, and merely lukewarm defenders in thos