信息组织架构 信息组织架构 05uxmatters-Conference Review IA Summit 2011 Part II（4）.docxVIP

Figure 14—Javier Velasco-Martin The Problem Stephanone and Jang and Rosenfeld and Kendrick have defined the problem Javier’s research is addressing, as follows: “Experienced adults—including early adopters of social media—publishing intimate information in public spaces. Non-directed self-disclosure.” “Self-disclosure is central to interpersonal relationships. Self-disclosure is reciprocal. If I share something personal, you’ll feel compelled to share, too.”—Javier Velasco-Martin Figure 15 shows the benefits and risks of self-disclosure. “What is our motivation for tweeting? Catharsis is one of the main drivers. Just getting stuff off our chest. Self-disclosure is central to interpersonal relationships. Self-disclosure is reciprocal. If I share something personal, you’ll feel compelled to share, too. Computer interfaces yield more self-disclosure than paper surveys or face-to-face conversations do. People are more frank and open on the computer than on paper.” For intimate topics, self-disclosure depends on the privacy of the computer-mediated communication tool. Figure 15—Benefits and risks of self-disclosure The Survey Study Javier recently conducted “a large-scale, international survey that compares self-disclosure across different computer-mediated communication tools for different communication scenarios.” Many in the UX community, including myself, participated in this online survey, which asked about participants’ usage of the following tools during the last month: email, instant messaging, blogs, Facebook, and Twitter. Questions covered participants’ experience with these tools, their expertise, their frequency of use, the number of people with whom they had communicated, their perception of tool intimacy, and their likelihood of sharing information about their mood, family, politics, or health. Over 1200 people participated in this survey. Javier shared some results from this first study. In Figure 16, you can see participants’ usage of these computer-media