喜来登(sheraton)酒店房务部行政助理管家岗位职责.docxVIP

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喜来登(sheraton)酒店房务部行政助理管家岗位职责.docx

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喜来登(Sheraton)酒店房务部行政助理管家岗位职责 Job Summary: Assist Executive Housekeeper in the operati on of the Housekeep ing Departme nt. Acting Executive Housekeeper in his/her abse nee. 岗位概述：协助行政管家负责客房部工作并在其不在时负责其工作 2.3.4.5.s procedure?an7.8.9.10.11.12.13.14.15.16.17. 2. 3. 4. 5. s procedure?an 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 1. 协助行政管家管理管家部日常运作 Jub p L iuk 1匚：￡ t Divisicr Division 建立規评估工监督哥避免和解决百 27.约束园邛. 35. 36. 37? 3K.眇 40, 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. Assist the Executive Housekeeper in the operati on of the Housekeep ing Departme nt Supervise and con trol all Housekeep ing operati ons. Assist assig n and supervise the Supervisor in their work and assist if required. Resp on sible for the Housekeep ing Departme nt in the abse nee of the Executive Housekeeper. Trai n, motivate and evaluate staff. Resp on sible for the overall clea nli ness of the hotel, check all areas regularly Ensure all work is done according to the department ensure the hotel s regulations are being follow En sure prompt report ing of maintenance issues Maintain regular spri ng clea ning schedules Pers on ally in spect VIP rooms. Handle any guest complaints, and reports them to the Executive Housekeeper. En sure proper han dli ng of Lost and Fou nd Resp on sible for strict key con trol Co-operate with the Recepti on on room discrepa ncies to en sure accurate room status at all times Man age quality improveme nt Prepare and man age a cost effective budget with measurable targets for the departme nt with in the finan cial parameters set dow n by the hotel budget Effectively mon itor and an alyze variati ons from the budget Develop systems that measure the cost effective ness of the departme nt Prepare finan cial performa nee reports Develop procedures that track, report on, and con trol the circulati ng costs of the departme nt Han dle and store stock accord ing to stock con trol procedures Coordin