AMS-企业管理-D-(Silitek 幻灯片文件 D).pptVIP

Process Variation All variation is caused.There are specific reasons why you weight fluctuates every day,why sales go up ,and why Maria performs better than Robert.Management must recognize that variations in production or quality within manufacturing or service processes can be viewed as “special cause”variations,which are best removed by team members operating the process and “common cause”variations,which require management action to change some inherent feature of the process.There are four main types of causes Common