国际商 务礼仪.pptVIP

Why Prepare? It’s a jungle out there….. Competition is strong, and the way we present ourselves is under closer examination more than ever before. Making a good “First Impression” The way you dress is the single biggest nonverbal communication you make about yourself. Your dress conveys success, trustworthiness, intelligence and suitability. Lean towards the conservative side of style. Avoid loud colors and printed fabrics Make sure your clothes are nicely pressed. Bring an extra tie, shirt or pantyhose just in case. Clothing Tips for Men Conservative 2-piece dark suit, navy blue or medium to dark gray. Long sleeved blue or white shirt. Silk tie complimenting in color or style Black dress socks Dark polished shoes and matching belt Jewelry – No bracelets, earrings or large rings. Clothing Tips for Women Dark conservative suit. Two piece 1 or 2 button jacket and knee length skirt. White or light colored long sleeved blouse that is not low cut or sheer. Black well polished shoes with 1 to 1? inch heels. Natural tone or sheer black pantyhose. Limited conservative jewelry. Body Language Do’s Make frequent eye contact Smile Take notes Smile Nod frequently Smile Keep you hands out of your pocket Don’ts Slouch Cross you arms Tap your feet Clear your throat repeatedly Bite your lips or nails Social Etiquette Meeting and Greeting Who introduces who? Traditionally, a man is always introduced to a woman. Not necessarily in business. Highest person of rank is mentioned first. Remember: “Big, may I introduce Small.” A younger person is always introduced to an older person It is helpful to include the persons title Always state your name. Tricks for remembering names Repeat the person’s name a few times to yourself after you’re introduced. Use the person’s name immediately in the conversation after an introduction. Immediately introduce that new person to someone else you know. Jot down the person’s name The Pull-In The Two-Handed Shake The Topper The Finger Sque