国际酒店PA部操作程序PA-0014HOWTOCLEANAURINALBOWL.docxVIP

STANDARD OPERATING PROCEDURE 标准操作程序 T ASK N UMBER : 任务号 D EPARTMENT : 部门 D ATE I SSUED : 发出时间 GUEST EXPECTATION : 客人愿望 T IME TO T RAIN : 培训时间  HOW TO CLEAN AN URINAL BOWL 便池的清洁 PA-0014 Housekeeping 客房部 January 2005 2005年 1 月 I expect toilets to be regularly cleaned. 我希望厕所能够得到及时的清理。 minutes 分 Why is this task important for you and our guests? 为什么此任务对于你和我们的客人都很重要？ Answers:答案 I understand the importance of having clean sanitary areas我知.道厕所清洁的重要性。 It is important for us to take good care of toilets, as this shows our professionalism. 特别关注厕所卫生是很重要的，这也可以展现我们的专业性。 We can increase our GSTS score我.们可以增加顾客满意程度调查的分数。 Task –Cleaning a Urinal Page 1 of 4 WHAT/ STEPS HOW/ STANDARDS TRAINING QUESTIONS Preparation 准备  Prepare all the cleaning tools and chemicals thatWhy do I need to prepare all this items for are required. cleaning a toilet? 准备好所有的工具及清洁剂。 在清洁厕所时我为什么要准备好所有的 东西？ 2) Cleaning Flush the urinal first. Sprinkle toilet disinfectant What chemical is this cleaner? 清洁 bowl cleaner on the inner bowl and leave for 5 用什么清洁剂清洁？ minutes. Why do I have to wait 5 minutes? 首先冲水，然后在里面喷洒消毒液并停留 5 为什么要等 5 分钟？ 分钟。 Why do I need to wear gloves? Wearing rubber gloves, scrub the inner part of urinal with a toilet brush, paying attention to the 为什么要戴手套？ rim. 戴上手套用马桶刷清洁便池内部，注意边 角。 Clean urinal thoroughly to prevent the build-up of grime. 清洁彻底防止污迹残留。 Flush the urinal to rinse and clean the toilet brush as well. 用水再清洁一次并清洁马桶刷。 Clean the outer part of the urinal and the pipe sing general-purpose cleaner and a scrubbing pad. 清洁外部和管道护垫。 Rinse the outer part with a sponge and water. Dry with a cleaning cloth. 再次用海绵蘸水清洗外部并用干净抹布擦 干。 Clean the wall around or under the urinal with general-purpose cleaner and a scrubbing pad. 用刷子蘸普通清洁剂清洁便池周围的墙和 下面。  If I don not clean the toilet, what will happen? 如果我不清洁厕所会怎么样？ Why do I need to flush after cleaning? 在清洁后为什么还要冲洗？ Why do I need to clean as well outside? 我为什么还要清洁外部？ How do I rinse the outer part? 我怎么清洁冲洗外部？ Why do I also need to clean the outer par