ISO9001：2015不合格品控制程序英文版.pdfVIP

BMS.1020 R0 Business Management System - Nonconformities and Corrective Action Page 1 of 3 1 Purpose 1.1 This procedure has been established to describe the process used by MAS Solutions for the control and analysis of nonconformities and for the initiation, implementation, and verification of any subsequent corrective actions. 2 Responsibilities 2.1 It is the responsibility of all employees, contractors and clients to report issues or opportunities to MAS ’ s Management, when noted. 2.2 It is the responsibility of MAS ’ controlled / contained with appropriate corrective action taken as appropriate. 2.3 The resolution of such issues shall be facilitated by the Management Representative as specified by this procedure. 3 General 3.1 MAS’ Management Representative will review identified issues to determine if formals corrective action is necessary to prevent the recurrence of a significant nonconformance. 3.2 Reviews of process and/or work operation records and procedures may also indicate potential areas of concern that could be addressed prior to a nonconformance occurring. 3.3 Once the need for formal action has been established, the issue will be assigned by MAS Management Representative to the appropriate function to determine the actions necessary to address the issue. 3.4 A Root Cause investigation is required for all issues. MAS considers methodology to be used in this investigation, however other methods may be used as appropr