2011-罗宾斯-管理学-11版-英文PPT-04.pptxVIP

Managing DiversityLearning OutcomeDefine workplace diversity and explain why managing it is so importantDescribe the changing workplaces in the United States and around the worldExplain the different types of diversity found in workplacesDiscuss the challenges managers face in managing diversityDescribe various workplace diversity management initiativesWhat is Workforce Diversity?Workforce Diversity - the ways in which people in an organization are different from and similar to one another.Exhibit 4-1: Timeline of the Evolutionof Workforce DiversityLevels of DiversitySurface-level diversity- Easily perceived differences that may trigger certain stereotypes, but do not necessarily reflect the ways people think or feel.Deep-level diversity - Differences in values, personality, and work preferences.Exhibit 4-2: Benefits of Workforce DiversityRace and EthnicityRace - the biological heritage (including skin color and associated traits) that people use to identify themselves.Ethnicity - social traits (such as cultural background or allegiance) that are shared by a human population.Exhibit 4-3: Changing Population Makeupof the United StatesExhibit 4-4: Global Aging: How Much do You Know?Exhibit 4-4: Global Aging (cont.)Types of DiversityAge - Both Title VII of the Civil Rights Act of 1964 and the Age Discrimination in Employment Act of 1967 prohibit age discrimination.Gender - Women (49.8%) and men (50.2%) now each make up almost half of the workforce.Challenges in Diversity (cont.)Stereotyping - judging a person based on a prejudicial perception of a group to which that person belongs.Discrimination - when someone acts out their prejudicial attitudes toward people who are the targets of their prejudice. Glass Ceiling - the invisible barrier that separates women and minorities from top management positions.Exhibit 4-5: Types of Diversity Foundin WorkplacesChallenges in Managing DiversityBias - a tendency or preference toward a particular perspective or ideology.Prejudic