8D培训 8D Guidance 中英对照 教学PPT课件.pptx

 Global 8D Guidance 全球8D指导;Objectives目的;History历史;Why 8D?为何选择8D?;Why 8D?为何选择8D?;When 8D used? 何时使用8D？;Problem solving steps问题解决步骤;8;9;10;11;D0: Supporting Questions 辅助问题;13;D1: Establish the team 组建团队;D1: Supporting Questions辅助问题;16;17;18;19;20;21;22;23;24;25;26;27;28;D4: Supporting Questions 辅助问题;30;31;D5: Choose and Verify Corrective Actions (for root cause and escape point) 选择和验证纠正措施（从根源到疏漏点）;D5: Choose and Verify Corrective Actions (for root cause and escape point)选择和验证纠正措施（从根源到疏漏点）;D5: Supporting Questions （辅助问题）;D5: Supporting Questions (辅助问题）;D6: Implement and Validate Permanent Corrective Actions 实施并验证永久纠正措施;D6: Supporting Questions 辅助问题;Validation（确认） : Has the ICA been discontinued? 临时措施中断了吗？ Has the unwanted effect been totally eliminated? 那些不必要的影响完全去掉了？ How can we conclusively prove this? 如何确凿地证明？ How are we continuing to monitor long-term results? 我们如何持续监控长期结果？ What is the metric? 量度标准是什么？ How much of the customer problem went away? 100%? Is this the best way to prove that the root cause is eliminated? 客户的问题解决了多少？100%？这是最好的方法去证明根源已经被去除? How did we confirm the findings with the customer? 我们如何跟客户确认调查结果？ Have all systems, practices, procedures, documents, etc. been updated? Do they accurately reflect what the PCA is about? 整个系统，实践，程序，文件等等是否被更新？是否准确反映PCA的内容？ Common Tasks（常规任务） : Have all changes been documented (e.g., FMEA, control plan, process flow)? 所有这些变更是否有文件规范？（例如FMEA, 控制计划，流程图）？ Do we have the right team composition to proceed to the next step? 我们是否有正确的团队组成去继续下一步？ Did we review the new data (facts and figures)? 我们有回顾新数据（适合和数据）？ Have we determined if a service action is required? 我们决定是否有服务的需要？ ;D7: Prevent Recurrence 避免重现;D7: Supporting Questions （辅助问题）;D7: Supporting Questions （辅助问题）;D7: Supporting Questions 辅助问题;D8: Recognize Team and Individual Contributions 认识团队和个人的贡献;D8: Supporting Questions （辅助问题）;D8: Supporting Questions （辅助问题）;46