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PAGE 2
IMS Product Implementation Manuals
Content
TOC \o 1-3 \h \z \u I. Login 3
1、Assignment of post authorities to employees 4
2、Post management of the hotel’s employees 4
3、Hotel employee management 4
4、Note of management on business operation 6
5、Illustration on the authority assignment 7
II. Query for the room’s status 10
III. Receive the requirements 11
1、Laundry process 11
2、Cleaning process 17
3、Check out process 21
4、Maintenance process 26
IV. Monitor and analysis 29
I. Login
Login account can be assigned by CTG’s backstage, and you can use the account assigned by CTG to login.
“Remember the Password: check it, and you are able to login again without password.
Automatic Login: check it, and you can realize automatic login, but you are required to check “Remember the Password” at the same time to automatically login without the user’s name and password
“Login”: After inputting user’s name and password, click it to enter into the main page.
Setting: Setting on login address.
1、Assignment of post authorities to employees
2、Post management of the hotel’s employees
Open the CTG IMS background.
Click the “Hotel Management.
Click the “Post Management of the Hotel’s Employees”.
Add “New Post”.
Input the post name, allocate post authority (post authority may refer to the attached instructions).
Note: Post settings of waiter, guest room supervisor, the front desk, order waiter, engineering and maintenance personnel, etc., are the same, only with different authority distribution.
3、Hotel employee management
Click “Hotel Management.
② Click “Hotel Employee Management”.
③ Add “New Employee”.
④ Input employee’s work number and name.
⑥ Set employee posts.
⑦ Set operational room authority for employees.
Note: Input methods of other employees are the same, only with different room authorities.
4、Note of management on business operation
Note: Note management o
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