广东德庆县2020届高三音美班英语专题复习之投诉信.docxVIP

作文专项——————投诉信 满分范文晨诵（感悟作文并背诵） 假如你是李华，半月前你从某国外网站上订购了一台笔记本电脑和一套英文小说，昨天才到货，且电脑不 是你订购的型号，小说也有缺页现象。请就此向网店客服写邮件投诉。要点如下： 1.介绍购物情况； 2.反映存在问题； 3.提出解决方案； 注意： 1.词数 100 左右 2.可适当增加情节，以使行文连贯； 范文 （说明写信目的） I ’m one of your customersI. ’m writing to make a complaint about your goods . (反映问题提出解决方案 )To begin with, I ordered a notebook computer and a set of English novels on your website two weeks ago, but I didn ’ t receive them until yesterday. Besides, to my disappointment, the computer I received isn ’the one I ordered. If you refer to my original order, you will find that I requested a Model 506 computer. However, Model 480 reached me instead, causing me much inconvenience. To make matters worse, the books are far from satisfying, as I found some 现在分词作结果状语 pages missing.(引出解决方案 )Therefore, I hope you can solve the matter for me. I wonder if you can take back those you sent out and replace them with a Model 506 computer and a new set of books? (提出愿望 )I would appreciate it if you could give due attention to this matter. Looking forward to your reply. Yours faithfully Li Hua 我是你的一个顾客。我现在写信投诉您的货物。 首先，两周前我在您的网站订购了一台笔记本电脑和一套英语小说。但是直到昨天我还没有收到。除此以外，让我失望的是我收到的电脑并不是我预定的型号。如果你查询我的原始订单，你会发现我需要的是 Model 506 型号电脑。然而我收到的是 Model 480 电脑，这对我造成了很大的不便。更糟糕的是，当我发现 小说缺页时，这更让我不满意。因此我希望你能帮我解决这些问题。我想知道是否您能用一台 506 型号电 脑和一套新的小说来替换回已经发送的货物。 如果你能对此事足够的重视那么我将万分感激。期待你的回复。 经典句子背诵 开头句 1.I ’ m writing to make a complaint about your standard service我.写信是为了投诉你们的服务质量。 2.Pleased with your service for years, now I feel very disappointed. 虽然多年来我一直很满意你们的服务，但我现在非常失望。 3.I am writing to express my dissatisfaction with/at your unfriendly attitude to customers. 我写信表达我对你们对顾客不友好的态度的不满。 中间句 4.I felt something ought to be done about it. 我觉得这方面应该做些努力。 5.Can you arrange a new one for me as soon as possible.你们能不能尽快给我换新的？ 6.To improve the situation , it is advisable for you to take the following measures. 为了改进这种情况， 建议采取以 下措施。 7.I do hope that someone will take effective measures to deal with this matter. 我真的希望有人能采取有效措施解 决这个问题。 8.